Legal
Privacy Policy
Last updated: 15 July 2026
Shilp Inspiring Institute ("Shilp", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, enquire about our programmes, book a consultation, subscribe to updates, or otherwise engage with our coaching and development services.
1. Who we are
Shilp Inspiring Institute is a coaching and development institute based in Gandhinagar, Gujarat, India. We offer programmes for individuals, families, schools, and organisations.
Registered / operating address: W-322, Siddhhraj Z Square, Kudasan, Gandhinagar, Gujarat 382421.
For privacy-related questions, contact us at hello@shilpinspiring.com or call +91 99090 13186.
2. Information we collect
We may collect the following categories of information, depending on how you interact with us:
- Identity and contact details — such as your name, email address, phone number, and organisation or school name.
- Enquiry and booking details — messages you send through forms, WhatsApp, email, or phone, including the reason you are reaching out.
- Programme participation details — session preferences, attendance-related information, and feedback you choose to share.
- Newsletter and marketing preferences — if you subscribe to coaching insights or programme updates.
- Technical information — limited device, browser, and usage data collected through cookies or similar technologies when you browse our website.
- Payment-related information — if fees are processed online, payment is typically handled by a third-party provider; we do not store full card details on our systems.
3. How we use your information
We use personal information only for legitimate purposes related to our services, including to:
- Respond to enquiries and schedule consultations or programme sessions.
- Deliver coaching, workshops, trainings, and related support.
- Send programme updates, reminders, and newsletters when you have opted in.
- Improve our website, content, and service experience.
- Comply with applicable legal, accounting, and regulatory obligations.
- Protect the security, integrity, and safe operation of our services.
4. Sensitive and confidential coaching information
Coaching conversations may involve personal, family, school, or workplace topics. We treat session-related information as confidential and use it only to provide the services you request.
We do not sell personal data. We do not use coaching session content for marketing without your clear permission. Where programmes involve minors or school settings, we follow appropriate consent and safeguarding practices with parents, guardians, or the contracting institution.
Please note that coaching is not a substitute for clinical mental-health treatment, emergency care, or legal advice. If you share information suggesting an immediate risk of harm, we may take reasonable steps to seek appropriate help consistent with applicable law and duty of care.
5. Legal bases and consent
Where required under Indian law (including the Digital Personal Data Protection Act, 2023, as applicable) and other relevant rules, we process personal data with your consent, or as otherwise permitted for legitimate use, contractual necessity, or compliance with law.
You may withdraw consent for optional communications (such as newsletters) at any time by using unsubscribe options or contacting us at the details above. Withdrawal does not affect processing already completed lawfully before withdrawal.
6. Sharing of information
We may share limited personal information with trusted service providers who help us operate our website, communications, scheduling, or payments — only as needed to perform their services for us, and under appropriate confidentiality expectations.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, or property of Shilp, our clients, or others.
If programmes are contracted by a school, company, or organisation, certain participation or attendance details may be shared with the contracting organisation as reasonably necessary to deliver the engagement, subject to the programme terms.
7. Cookies and website analytics
Our website may use cookies or similar technologies to enable basic site functions, remember preferences, and understand aggregate traffic patterns. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
8. Data retention and security
We retain personal information only for as long as needed for the purposes described in this policy, or as required by law or legitimate business needs (for example, enquiry follow-up, programme records, or accounting).
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or loss. No method of transmission or storage is completely secure; we encourage you to use strong passwords and contact us promptly if you suspect misuse of your information.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or ask us to restrict certain processing. To make a request, email us at the address above. We may need to verify your identity before responding.
If you believe your privacy rights have been violated, you may also raise the matter with the relevant data protection authority under applicable Indian law.
10. Children's privacy
Our public website is intended for adults and organisational decision-makers. Where we work with children or adolescents through parenting, school, or youth programmes, information is collected and used with appropriate parental/guardian or institutional involvement and only as needed for programme delivery.
11. Third-party links
Our website may link to third-party sites or tools (for example, booking or payment platforms). Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information with them.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our website or services after changes means you acknowledge the updated policy.
13. Contact
If you have questions about this Privacy Policy or our data practices, contact Shilp Inspiring Institute at hello@shilpinspiring.com, +91 99090 13186, or visit us at W-322, Siddhhraj Z Square, Kudasan, Gandhinagar, Gujarat 382421.